Reviewing is easier when every reviewer has a job
Unstructured review creates conflicting comments and endless preference debates. Define what each reviewer is responsible for before sharing the course.
1. Assign review roles
- SME: factual accuracy and missing critical content.
- Instructional designer: outcomes, practice, assessment and flow.
- Brand/content owner: tone, terminology and consistency.
- QA reviewer: functionality, accessibility and tracking.
2. Review in rounds
Review structure and content before polishing every visual detail. Then review the authored course, then run final QA. This avoids expensive rework after decisions should already have been settled.
3. Ask for actionable feedback
Good feedback identifies the location, problem, reason and proposed correction. “I do not like this” is less useful than “This example conflicts with the current escalation process; replace step 3 with…”.
4. Use one source of truth
Consolidate comments into one review location and resolve conflicts before they reach the author. Avoid separate email threads, screenshots and duplicate documents.
5. Distinguish errors from preferences
Accuracy, accessibility and outcome alignment are not optional. Personal wording or layout preferences should only trigger changes when they improve the agreed standard or learner experience.
6. Close review formally
Record the approved version, unresolved accepted risks and final owner. Then move into the QA checklist rather than reopening design decisions during launch testing.
Put the guidance into practice
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